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License returns will be honored within 30 days of the purchase date for the following reasons only:
Error made in order processing (for example, wrong products shipped, wrong quantity shipped, incorrect license number, duplicate product ordered, wrong platform and so on)
List the following information in the body of your email:
Your order number
The date of order
The version of Windows that you are running
The name of our product that you have purchased
Please describe the issue and/or reasons you are no longer wanting to use the software
Upon receipt of your request, all eligible refunds will receive a credit within 7 to 10 business days. Due to billing cycles, the refund may not appear on the same credit card statement as the original charge.
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